Residence FAQ

 


 

Where is the residence located?

All DEEP Summer Academy students in residence will live together with their DEEP Don in the St. Hilda’s College residence on the University of Toronto’s St. George Campus. The address for St. Hilda’s College residence is 44 Devonshire Place, Toronto, Ontario, Canada.

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Will I have to share a room?

Most rooms at the St. Hilda’s College residence are single rooms, meaning you will likely not have to share a room.

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What happens if I get lost?

All students will be provided with an emergency contact card which they should keep with them at all times. This card lists the DEEP residence on-call phone, the DEEP program office, and the Residence Front Desk and the Campus Police.

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If I am living in residence, will I be living amongst students of the opposite sex?

Yes. The St. Hilda’s College Residence is a co-ed residence. We have an open door policy to ensure that when someone other than the residents of a room are inside, the door must be open at all times. All washrooms are single sex. DEEP will make an effort to allocate students to single-sex floors.

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Am I allowed to go off-campus for lunch?

Students are required to purchase lunch on campus each day. The Engineering Complex has over 20 acceptable restaurants. $7 per day is sufficient to purchase a nourishing meal on campus.

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What kind of residence supervision exists?

We have hired a number of live-in residence dons we call DEEP Dons. The don to student ratio is 1 to 15. There is also a Residence Life Coordinator present during the week to oversee the residence program.

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Is living in residence safe?

Yes. Community safety is the shared commitment and responsibility of all staff and students at the St. Hilda’s College Residence in Trinity College. The following systems are in place to keep the Trinity College Residence as safe as possible:

Keys – A key is required to open both the door to the building and your residence room door.

Security Staff – Security staff are on duty 24 hours a day, 7 days a week and service a porter’s desk. They patrol the outside of the building and attend to emergencies.

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How do I get my meals?

Breakfast and dinner are included in the residence fees. Meals take place in the Dining Hall in St. Hilda’s Residence. Breakfast takes place from 7:30 am to 9 am and dinner is served daily from 5:30 pm to 6:30 pm. These times may be modified from time-to-time in order to accommodate special events. Students are responsible for purchasing their own lunch.

Students are responsible for getting to meals on time. Any missed meals will not be reimbursed and students will have to make their own arrangements.

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What precautions will be taken if I have food allergies?

All students are required to fill out a personal information form detailing any special needs including dietary concerns before they arrive in residence. However, parents of students with severe food allergies should be aware that DEEP cannot guarantee access to an environment free of allergens. Therefore, it is a personal decision whether to participate in the residence option.

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If I follow a special diet, can this be accommodated in residence?

The Dining Hall offers many meal options, including Kosher, Vegetarian and Halal. Students should clearly indicate any important dietary considerations in the pre-program package.

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Will I be allowed to leave the residence without supervision?

Activities are scheduled from approximately 6 pm to 9 pm to meet the interests of all our residents and will be encouraging participation in scheduled events. Students are permitted to sign-out with at least one other student after dinner (Monday to Friday) and on Saturdays. All students must return and be signed back in by 9:00pm. Students must inform residence dons of their departure and sign-in when they return.  A record of outside activities is kept in a sign out book so that dons know exactly where every resident is at any given time.

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Can I visit a relative or friend who lives in Toronto?

Yes. However we have strict rules surrounding these visits. We must receive permission by either email or fax for this visit. The relative or friend must come to the residence to pick up the student and meet their Don.

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Can I bring friends to participate in residence activities?

No. Only students enrolled in the residence program are permitted to take part in residence activities. There are no overnight guests allowed.

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Are DEEP Dons trained to handle medical emergencies?

All of our dons have extensive experience working with youth in a supervisory role and take part in extensive mandatory training. This includes a certified training course. All students are required to fill out a personal information form detailing any special needs before they arrive at the residence. DEEP Dons review these forms to gain additional training to handle special situations as indicated on the personal information forms.

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What happens to students coming from outside of Ontario in terms of medical assistance?

In Ontario we practice reciprocal billing for all Canadian provinces. This means we will treat you and then send the bill to your home province. No payment is required by the student directly.

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What happens if I am coming from outside of Canada in terms of medical assistance?

International students must purchase travel health insurance prior to arriving in Canada. You can make arrangements in your home country through your own health insurance provider or ask your DEEP team for help.

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What do I do if I am coming from outside of Canada require to pass through customs?

Most students attending DEEP will be able to cross the border by using the customs form distributed on the plane. DEEP is a non-credit program. You should specify that you are coming to a summer camp and not a university academic program (credit courses require a student visa). Some students coming from overseas may require a visitor’s visa to enter the country. Please contact the closest Canadian embassy to determine whether you will require this document or not.

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Are there any costs not included in the residence fee?

There will be some activities that are not covered by the residence fee. These include daily lunches, optional weeknight cultural events and optional weekend trips. These special activities and trips are fully optional. Additional information will be included in the pre-program package.

Transportation to and from the program is also the responsibility of the student.

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If I speak English as a second language, will there be any communication problems?

Many of our DEEP Dons speak multiple languages and are trained in communication methods with ESL students. It is however important to realize that DEEP is not a language instruction program. Students are expected to be able to communicate in English.

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What happens if I misbehave in residence? Will I be sent home?

To ensure student safety, all students sign a DEEP Student Code of Conduct before they arrive in residence. If any major offence takes place, the student will be expelled from the program and the cost of their return home will be the sole responsibility of the student and/or parent/guardian. We will contact parents of the student to make suitable arrangements for the return home. Minor offences will be handled directly between dons and students. We reserve the right to remove students from the program.

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What happens if my parents/guardians will be away during the month of July while I am at DEEP?

We must be provided with a contact number to reach a parent or guardian in case of emergency. For parents who will not be available while their children are in DEEP, please ensure a guardian is appointed and that we have his or her contact information in the case of emergency.

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How can my parents or guardians contact me while I am living in residence?

All floors have a telephone with free local calls. Students who need to make long-distance calls will need to purchase a calling card. A member of our don team can help arrange that.  Students also have internet connection in their rooms.

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Can my parents or guardians send letters by post or care package?

Definitely! They can mail packages and letters to:

Student’s Name – DEEP Summer Academy

c/o DEEP Summer Academy
Faculty of Applied Science and Engineering
35 St. George Street
Galbraith Building, Room 173
Toronto, Ontario
M5S 2E4
Canada

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Do you provide an airport greeting or pickup service?

We will have an optional greeting service at the airport to assist in coordinating ground transportation for our students upon arrival. If you opt for this service, indicate this on the personal information form included in the pre-program package.

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